How to claim compensation from Turkish Airlines for delayed flight ?

The hazards of air travel, including flight delays, can sometimes seem insurmountable. However, a glimmer of hope lies in the possibility of financial compensation, especially when flying with Turkish Airlines. Under Regulation EU261, passengers have the opportunity to claim compensation in the event of flight disruption, paving the way for well-deserved redress for the inconveniences encountered.

The big day arrives, and the excitement is at its peak. The luggage is packed, the plane tickets in hand, and the itinerary carefully prepared. However, there is one element that no one can control, and that is the capricious flight schedule. There’s hardly a more infuriating situation than being stuck at the airport for an extended period of time due to a delayed flight, and it can have a devastating impact on the entire travel schedule.

When information screens display a “Delayed Flight” by Turkish Airlines, a feeling of impatience and uncertainty sets in among travelers. The hours that seemed so precious to explore a new destination turn into an endless wait in an impersonal departure lounge. Carefully laid plans to visit iconic places, sample local cuisine and soak up foreign culture are on hold, as is the plane that’s slow to take off.

The consequences of a plane delay are not limited to loss of time. Connections are missed, hotel reservations may be canceled, and important appointments may be compromised. Travelers are often forced to juggle their plans, rearranging their itineraries as the minutes tick by. Frustration intensifies as one realizes that one cannot control the situation, but only adapt to it.

Despite their initial annoyance, a smile quickly appears on the faces of affected passengers as soon as they consider the opportunities to receive indemnisation.

Calculate your potential compensation

Passengers who find themselves in this situation can rejoice to know that Turkish Airlines is legally obliged to provide compensation depending on various factors such as the circumstances surrounding the delay and its duration.

– 250 Euros, offered to passengers booking short flights

– 400 Euros awarded to those who fly on distance routes oscillating over the interval of 1500 km – 3500 km

– 600 Euros allocated to passengers taking long-haul flights.

Complete the claim form

These compensations can help cover expenses related to prolonged waiting, compensate for disruptions in travel plans and reduce inconveniences experienced. It is essential that passengers are well informed of their rights and that they assert them with the responsible airline.

Flight delayed due to extraordinary circumstance

However, passengers should be reminded that, in certain circumstances, they should not expect to obtain indemnisation in exceptional circumstances. Flight delays, which occur due to unexpected and uncontrollable incidents such as exceptional weather phenomena, massive strikes, unannounced health emergencies or political unrest, can be categorized as situations out of control.

In such situations, the Turkish airline is generally exempt from the obligation to pay compensation, as it is not held responsible for the delays. However, passengers retain the right to assistance, such as the provision of meals, accommodation and drinks, in accordance with the regulations in force.

Also, passengers who experience flights cancellations, delays or other inconveniences departing from non-European airports may find themselves in different situations in terms of compensation.

Prepare your compensation file

Before submitting a claim, it is essential to collect all relevant information about the flight: number, duration of the delay, and any official communication from the company regarding the delay. Keeping a copy of your plane ticket and any receipts related to unexpected expenses caused by the delay (meals, accommodation) is also crucial.

Know and use the legislation to your advantage

Depending on the region of the world, passenger rights may vary. For example, in the European Union, Regulation EC 261 provides strong protection for travelers, stipulating compensation amounts based on the length of the delay. Becoming familiar with these rules is not only a benefit, it is a necessity for articulating an effective claim.

Opt for help from professionals

If handling the claim yourself proves too complex or if you encounter repeated resistance, considering the use of specialist compensation companies may be wise. These companies, armed with lawyers and air law specialists, can take charge of your case for a percentage of the successful indemnisation, thus eliminating administrative hassles on your side.