Flight cancelled by Turkish Airlines: Complaint guide and request for compensation

Check if you are eligible

Whether you are in economy cabin or first class, a flight cancellation by Turkish Airlines makes no distinction. If you meet certain conditions established by Regulation EU261, you may be entitled to compensation. This regulatory framework ensures that passengers affected by flight interruptions can obtain compensation.

When Turkish Airlines is forced to cancel its flight, it is as if a shock wave runs through the ranks of its travelers, each absorbing the impact of this unexpected news in their own way. This moment, charged with palpable tension, is however only the prelude to a series of careful measures deployed by the company. Beyond the usual refunds and reroutings, the Turkish company, by aligning itself with the principles of Regulation EC 261/2004, opens a channel for passengers to express the weight of their distress, not only material but also emotional.

Far from being a simple financial transaction, this compensation amounts to a form of validation of the disadvantages encountered.

What amounts to expect?

When travel plans are abruptly interrupted by a Turkish Airlines flight cancellation, the possibility of obtaining compensation stands as a beacon of hope. This benefit, far from negligible, embodies a notable recovery opportunity, encouraging individuals to look beyond immediate frustration toward tangible benefit.

Range of flight

Amount allocated

Small (Less than 1500 km)

250 EUR
Average (Less than 3500 km)

400 EUR

Large (More than 3500 km)

600 EUR

 

Make your complaint using the form

Situations where you are not eligible for compensation

If the possibility of compensation exists, it is subject to certain important exceptions for passengers to understand. Here is some insight into these special situations which could affect your right to compensation.
Extraordinary circumstances

– Bad weather and natural disasters: Such as earthquakes or tsunamis;

– Unforeseen external situations: Such as events such as strikes not directly related to the airline operator, for example in air navigation services, or security issues on a national or international scale;

Notifications and scheduled changes:

Effective communication is key. When passengers are informed of the change in their flight schedule well in advance (two weeks or more), they are therefore not entitled to compensation.

Struggling to claim your rights? Professionals can take care of it

When your travel plans are jeopardized by unexpected events, such as a flight cancellation, the quest for fair compensation can seem like a bumpy road. However, it is comforting to know that there are specialized legal experts ready to step in to restore fairness.

These legal specialists venture into the complex maze of laws and regulations, developing strategies to guide you through the challenges of injustice. They act as vigilant guardians, lending their expertise to your cause to support you in difficult times.

Their effectiveness is evident in their ability to engage in negotiations with key players in the airline industry, working alongside you to restore your injured rights and ensure you obtain the compensation you are owed. And all this without you having to assume any financial risk, because their remuneration is entirely conditional on their success in bringing your file to a successful conclusion. In the event of failure, they demand no fees, behaving like defenders of justice who have fulfilled their duty without expecting recognition or gratification in return.