File a claim with Royal Air Maroc for flight refund

The aviation industry is a field that is both complex and exciting, with each flight representing a unique adventure. However, it is not uncommon for disruptions to disrupt the normal course of things, dragging travelers into a vortex of unease and doubt. Consider, for example, Royal Air Maroc, a leading airline, which, like its peers, can face unforeseen circumstances.

The atmosphere at airports can quickly become tense when delays occur. Anxious travelers are actively seeking information, lining up at customer service counters and trying to best manage the inconveniences resulting from these unexpected delays. Despite this, even in these times of disorientation and discontent, it is essential to remember that passengers have some recourse.

Royal Air Maroc, aware of these inconveniences, has developed well-defined processes for refund requests. These procedures are designed to be as simple and quick as possible, thus reducing the impact on customers’ travel plans. Passengers can submit their refund requests in different ways, whether online, by telephone or directly at assistance counters at airports. The company is committed to handling these requests diligently, providing travelers with the opportunity to review their travel plans or pursue other travel opportunities.

Navigating other air passenger rights

Beyond the possibility of reimbursement, a right frequently ignored by many travelers is that of receiving compensation.

In certain situations, RAM passengers may be entitled to financial compensation to repair the inconvenience suffered. This repair, although not always known to travelers, can offer important comfort in such disappointing circumstances.

The reconversion of disadvantages into advantages is also possible thanks to the possibility of obtaining compensation which can vary between 250 and 400 euros. Even if this amount cannot completely repair the inconvenience of a delay or cancellation, it can nevertheless reduce the impact of these incidents and constitute a small consolation for the passengers concerned.

Calculation of compensation

Estimating the amount of compensation allocated to passengers depends on several factors, including the length of the journey, the length of the flight arrival delay, and other aspects specific to the flight. Each situation is assessed individually by the airline, taking into account the particularities of each case.

€250 for short distance plane journeys (less than 1500 km) like national or regional flights

€400 for routes over 1500 km

€600 for journeys over 3500 km such as intercontinental connections

Which RAM flights benefit from the coverage provided by European legislation?

It is also important to emphasize that eligibility for compensation is governed by specific criteria. For example, for Royal Air Maroc, which is not a European Union company, only flights departing from European airports are likely to give rise to compensation. Additionally, eligibility may be affected by exceptional circumstances, such as force majeure (earthquakes, floods, tsunamis, volcanic eruptions, severe storms, hurricanes, tornadoes, cyclones, epidemics, wars, general strikes, power outages). large-scale energy, major computer network failures, large-scale cyberattacks, etc.).

Request compensation from Royal Air Maroc: How to simplify your claims process?

Even if you meet the eligibility conditions for compensation, it remains difficult for you to assert your rights with an airline. The recommended solution: seek help from air law lawyers.

Air carriers can sometimes be hesitant to grant compensation to their passengers impacted by flight delays or cancellations, citing various reasons such as extraordinary circumstances or disruptions beyond their control. Faced with these obstacles, it is understandable that travelers feel discouraged and helpless.

In such situations, it is strongly advised to seek help from lawyers specializing in air law. They are experts in the complex regulations surrounding airline consumer rights. They know the ins and outs of the laws that protect you as a passenger and can effectively represent you to the airline.

No financial commitment

You take no risk, because even the processing costs of your file depend on the favorable outcome of your file. In other words, you will only pay if you actually get the compensation you deserve.