Jet2

Jet2, a British low-cost airline, is transforming budget air travel by offering affordable flights to over sixty European cities and a few other overseas destinations like Morocco. Based in Leeds, this company stands out as an ideal option for thrifty travelers wanting to discover Europe without spending a fortune.

With attractive destinations such as Innsbruck, Sofia, Split, Prague, Rovaniemi, Paris, Lyon, La Rochelle, Hamburg, Zakynthos, Reykjavík, Valletta, Mararkech and Agadir, … Jet2 broadens travelers’ horizons by offering a wide range of locations fascinating to explore.

In the event of a flight cancellation, the British low cost airline is proactive and attentive to the needs of its passengers. The company is committed to providing accurate information and offering appropriate solutions, thus mitigating the inconvenience caused.

Passengers affected by a cancellation have several options. In situations where a flight is canceled, Jet2’s priority is to find an alternative for its passengers. The company first attempts to reserve a seat on the next available flight, ensuring that travelers can reach their intended destination with the minimum possible delay.

If this proves impossible or unsuitable, a full refund of the ticket is then offered.

To request a refund, passengers must go to the “Manage my Booking” section of the Jet2 website, where they will be able to access, using their booking reference, a management space allowing them to easily submit their refund request. .

Typically, the refund is processed quickly, and passengers are recommended to monitor their inbox for notifications from customerservice@jet2email.com.

Tel: 0333 300 0042