Flight delay at Japan Airlines: Legal rights and possibilities for compensation
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What if we told you that every hour spent waiting in an airport can be converted into money? Indeed, this little-known reality deserves attention. A Japan Airlines flight delay in Europe may entitle you to compensation of up to 600 euros, depending on the circumstances.
Sometimes flight delays, whether with Japan Airlines or other airlines, can turn a simple day of travel into a real test of endurance. Imagine yourself at the airport, backpack on your shoulder, ready to embark on a well-deserved getaway. You’ve carefully planned your itinerary, booked your hotel, and everything seems to be going smoothly so far. However, as the scheduled takeoff time approaches, an announcement rings out in the departure lounge, informing passengers that their flight will experience an unforeseen delay. This is when uncertainty begins to loom, transforming the initial excitement into mild worry.
Most importantly, however, you have access to certain rights. When your flight is delayed, Directive 261/2004 EC established by European legislation provides for full pick-up at the airport.
In the case of Japan Airlines, the Asian airline is required to provide essential services such as food, water, and access to sanitation facilities. You also have the right to regular information about the status of your flight and assistance if necessary. If the delay is particularly long, the carrier may even be required to provide you with overnight accommodations, as well as transportation between the airport and the hotel.
Other rights promulgated by law
What good news for passengers flying Japan Airlines aircraft from European airports. In addition to receiving comprehensive assistance in the event of delays, passengers have the opportunity to receive compensation in accordance with European regulations on air passenger rights.
Firstly, if your flight is delayed by more than three hours upon arrival at your final destination, you may be eligible for compensation depending on the distance of the flight.
Compensation for flight delays according to European regulation CE 261/2004 is defined according to the length of the journey, with three main thresholds:
– €250 for compact connections: This amount concerns air journeys not exceeding 1,500 kilometers. Typically, this includes domestic flights or short journeys across Europe.
– €400 for intermediate connections: This compensation is reserved for flights whose distance is between 1500 and 3500 kilometers.
– €600 for extended routes: This amount is allocated for flights exceeding 3,500 kilometers. It applies to transcontinental travel to or from Europe, such as a flight from Paris to Tokyo.
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In addition, in the event of flight cancellation or involuntary denied boarding, the air carrier will be obliged to offer you alternative solutions, such as another flight or a full refund of your ticket. You are also entitled to assistance, which may include the provision of accommodation and meals if necessary.
Flight delay without right to compensation?
The compensation provided in the event of flight delay is not systematically granted. Japan Airlines can escape the obligation to compensate its passengers if it can demonstrate that the delay was due to extraordinary circumstances or force majeure, beyond their control. These situations include, but are not limited to, severe weather events, security emergencies, strike action impacting operations or air traffic restrictions dictated by authorities.
Difficult to claim? Here is the solution
Hundreds of thousands of travelers have been deprived of their compensation because they were overwhelmed by the complexity of the procedures. Faced with airlines that increase obstacles, rejecting complaints with often questionable justifications, these passengers often find themselves powerless. Fortunately, this situation has changed with the arrival of startups specializing in defending the rights of air consumers.
These specialists in the defense of air consumers and their rights have revolutionized the approach to managing air passenger complaints by considerably simplifying the compensation process. These are companies that act as intermediaries between passengers and air carriers, taking care of all the administrative procedures necessary to claim your rights.
Their effectiveness lies in their legal expertise and in-depth knowledge of passenger rights laws. They use advanced technologies to quickly process requests and identify flights eligible for compensation. In addition, they have the ability to effectively challenge airline refusals, often with strong legal arguments and concrete evidence that highlight airlines’ obligations under current regulations.