Request a flight refund from British Airways: Follow these steps

British Airways, a renowned airline in Europe, is often praised for its exceptional punctuality. However, even the best ones are not immune to unforeseen events such as flight cancellations and delays. Faced with these frustrating situations, many passengers are not aware of all the options available to them to obtain redress.

When a flight is interrupted, the first reaction is often to request a refund from the airline. It is a logical and legitimate choice. To do this, the passenger has the choice between submitting their request online (filling out a form), going to the counter/office of the British company or calling their customer service.

Claiming compensation from British Airways

When a flight is canceled or delayed by more than five hours, the first natural reaction is to request a refund. However, it is essential to understand that this situation gives rise to financial compensation to compensate for the inconvenience and moral damage suffered. This compensation, regulated by official law 261/2004 EC, aims to recognize the time lost, the inconveniences suffered and any additional costs incurred due to the disruption of the flight.

Up to 600 euros in compensation

The amount of this compensation varies depending on various factors, including the distance of the flight and the number of hours of delay displayed on the route (calculated when the plane lands). Here’s how to calculate your potential compensation:

250€ on the shortest routes (< 1500 km)

400€ on medium distance routes (> 1500 km)

600€ on the longest routes (> 3500km)

It is important to note that these amounts are legal maximums set by European regulations (EC Regulation No. 261/2004). Exceptional circumstances, such as extreme weather conditions or unforeseen strikes, may exempt the airline from the obligation to pay compensation.

However, be aware that air operators, faced with a situation of major disruption, can cite the case of force majeure or the occurrence of extraordinary circumstances to refuse the compensation request to their passengers.

Hassle-free compensation claims: Legal expertise at your service

Claim compensation from British Airways? The UK airline can make the process confusing, with complicated forms, strict deadlines and evasive answers. In these circumstances, using the services of legal experts specializing in air passenger rights becomes a strong recommendation.

The regulations surrounding air passenger rights are complex and subject to varying interpretations. Legal experts have extensive knowledge of these laws, understand the intricacies of the legal texts and can guide you through the claims process in an informed manner.

A risk-free process

In the quest for your compensation following a disrupted flight, working with legal experts can be a financial blessing. What makes this option even more attractive is the fact that these professionals only take their share of the compensation if your claim is successful.

Imagine that you risk no financial loss. Legal experts are committed to sharing your burden, collecting their fees only when you get the compensation you deserve.