British Airways
Choosing British Airways means choosing excellence for air travel. With a rich history and global reputation, the UK carrier is one of the world’s leading airlines. Its reputation is based on its unwavering commitment to quality, safety and unparalleled service to its passengers.
The prestigious airline serves more than 200 destinations across the globe, offering travelers access to iconic destinations in more than 75 countries.
Faced with unexpected cancellations, British Airways is sensitive to the potentially frustrating impact this can have on its passengers. The company fully recognizes the importance of taking responsibility in the event of disruptions or cancellations that are attributable to its own actions. It is for this reason that it has developed a ticket refund process specifically designed to provide assistance to travelers in such circumstances.
To file a complaint or claim, passengers are invited to use the electronic form. The airline’s customer support team is strongly committed to handling passenger concerns efficiently and fairly.