How to get compensation after a flight cancelled by Air Dolomiti?

An integrated form to claim what you deserve

When Air Dolomiti leaves you on standby after canceling your flight, don’t let this situation stop you. Take this opportunity to navigate your way to potential compensation.

Flight cancellations have become almost as common as getting to your destination without a hitch. Several factors can be the cause of these inconveniences: poor weather conditions, mechanical problems, strikes by cabin crew, or public health crises. When a flight is canceled, passengers experience a range of negative emotions. Every flight interruption means postponed vacations, missed business meetings and postponed family reunions.

Aware of the inconvenience caused by cancellations, Air Dolomiti implements various policies to ease the situation, including refund, reaccommodation, or rerouting of passengers.

However, apart from the assistance offered at the airport and the reimbursement of tickets, which are measures quite well known to the general public, there is a crucial right often unknown to travelers: the right to compensation. European Union Regulation (EC) No. 261/2004 stipulates that, under certain conditions, passengers are entitled to financial compensation if their plane does not take off.

How much to collect?

There is a graduated system of compensation for canceled flights, based on the length of the journey. The further the traveler is from his final destination, the more generous the financial compensation.

Range of flight

Financial compensation
Local (up to 1,500 km)

250€

Regional (over 1,500 km, EU)

400€
Intercontinental (over 3,500 km, outside the EU)

600€

 

 

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Think of canceled flights like missing a bus because it left earlier than expected. If the bus leaves without you for a reason beyond your control, normally you should be entitled to a refund or a place on the next bus.

In the case of flights, two things are important. First, if the cancellation is due to something that no one could have predicted or avoided (like very bad weather), it is a “force majeure” situation. This means you probably won’t receive more than your ticket refund.

Second, if the airline didn’t notify you early enough of the cancellation, you may be entitled to more than just a refund. If they notify you less than 7 days in advance for a short trip or less than 14 days for a long trip, you could receive compensation.

Claim your compensation without hassle

On the vast chessboard of air travel, where each player advances his pieces in the hope of reaching his destination, the cancellation of a flight represents an unforeseen blow, upsetting the travelers’ carefully planned strategies. This setback, far from being a simple incident, triggers a complex game of chess against a major adversary: ​​the airline, a master in the art of defending its interests.

The picture becomes more complex when the traveler, initially just one piece among others on the chessboard, seeks to claim compensation. In front of him, the airlines stand like impenetrable towers, skillfully moving their pawns to protect their king, embodied by their non-compensation policies. In this strategy game, the outcome often seems predetermined, the isolated traveler having little chance of succeeding in defeating such a well-armed opponent.

However, the panorama changes with the entry on the scene of claims advisors, similar to horsemen coming to provide assistance. These experts, mastering the rules of the game to perfection, offer their help in navigating through the traps and defenses erected by the companies. Their strategy relies on a thorough knowledge of laws and regulations, giving them the ability to navigate through challenges with the finesse of a piece skillfully moving across the game board.

The commitment of these advisors only materializes if they manage to secure compensation, a “no win, no fee” policy that transforms their intervention into a strategic move without risk for the traveler. This partnership offers a new dynamic to the game, where the traveler, once a vulnerable pawn, becomes a key piece capable of challenging the airline’s seemingly infallible strategy.