Air Dolomiti is an Italian regional airline that is part of the Lufthansa group. Its headquarters are located in Dossobuono, Villafranca di Verona, Italy. It operates primarily as a regional subsidiary of Lufthansa, providing an important link between the Italian market and Lufthansa’s network of European destinations, including attractive destinations such as Munich, Frankfurt and Rome.
However, air travel can sometimes be full of surprises, including plane delays or flight cancellations without notice. These incidents, although rare, require a rapid response from travelers.
Knowing the appropriate procedures to react to these unforeseen events is essential. In the event of a disruption to their flight with Air Dolomiti, passengers have the option of requesting a refund of their ticket promptly using the contact solutions offered by the company.
Telephone contact: By dialing +39 045 2886140, Air Dolomiti customers can speak directly with customer service. This alternative is frequently favored because of its promptness and efficiency, allowing an immediate and personalized exchange with a company advisor, which makes it easier to understand the procedures and speeds up the reimbursement procedure.
Request by Email: For those who prefer to document their communication, sending an email to salescenter@airdolomiti.it is a valid alternative. This method is particularly suitable for people who cannot make a phone call. A well-structured email, including essential information such as flight number, flight date, personal details and reason for the request, is required to process the complaint.
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