Specializing in long-haul flights operating from Madrid, Wamos Air, a Spanish airline, has established itself as a significant player in the airline industry.
This Iberian company stands out for its regular flights, particularly to intercontinental destinations, creating a network connecting Madrid to various locations in Latin America and beyond.
In the event that a flight is canceled by Wamos Air on the scheduled day, travelers have several rights and alternatives.
Faced with this unexpected situation, the Spanish operator first undertakes to provide assistance to affected passengers. This usually includes refreshments, catering, accommodation if necessary and means of communication (such as a free telephone call).
Right to an alternative flight or a refund
Passengers can choose between being rerouted to their final destination by boarding another flight or receiving a full refund for uncompleted travel segments.
For those who choose not to continue their trip and request a refund from their carrier, there are certain steps that must be followed.
Request a refund: The first step is to contact Wamos Air to request a full refund of the ticket.
Affected travelers should review refund options offered by the airline which may include a direct refund back to the original method of payment or, alternatively, travel vouchers or credits for future flights.
Contact Wamos Air customer service at (+34) 91 418 8760
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