Turkmenistan Airlines

Turkmenistan Airlines, the main airline operating at Ashgabat Airport, is the flag carrier of Turkmenistan. It has become a key component of the country’s transport infrastructure. The company mainly serves destinations in Asia and Europe, with a fleet that includes modern aircraft such as Boeing 737 and 777.

Regarding refund policies, Turkmenistan Airlines has established procedures to respond to situations where events, whether within its responsibility or beyond its control, prevent the provision of a substitute flight to stranded passengers. airport.

In cases of flight delay, cancellation, or overbooking, impacted passengers are recommended to contact Turkmenistan Airlines customer service, or access their website to begin the refund request procedure.

Passengers wishing to file a complaint with Turkmenistan Airlines may do so either by email at legaldep@turkmenistanairlines.tm or by telephone at +993 (12) 23-49-25 for direct assistance.

The time it takes to process a refund may vary depending on different elements, such as the payment method used during the purchase and the airline’s internal administrative procedures. Turkmenistan Airlines undertakes to provide passengers with an estimate of the time required for reimbursement.