Tunisair

One of the first airlines to appear in African skies, Tunisair is a symbol of the development and growth of aviation on the continent. Founded in 1948, this Tunisian national airline has played a crucial role in connecting Tunisia with the rest of the world.

Tunisair, with its headquarters in Tunis, has greatly contributed to the opening of the Maghreb country to international markets, offering flights to numerous destinations in Europe, Africa, the Middle East and even North America.

When it comes to refunds, Tunisair adopts an approach focused on customer satisfaction, considering unexpected events likely to disrupt its customers’ travel itineraries. The company is aware that situations such as personal adjustments, technical issues, or unforeseen climatic hazards may result in the need to cancel or modify flights.

To meet these needs, Tunisair has developed a reimbursement process which is intended to be both transparent and efficient. Travelers experiencing cancellations or significant delays caused by the company can request a full refund or change their flight at no additional cost.

The procedure for requesting a refund from the Tunisian company is designed to be simple and accessible. Customers can submit their requests either directly online via its website or mobile application, or by opting for dedicated support over the phone, provided by its advisors.

Phone:

– Tunisia: +216 71 942 322

– Other countries: +216 70 019 161

Postal address: Tunisair Head Office, Customer Relations and Call center Department, Charguia II – 2035 Tunis – Carthage.

Email: callcenter@tunisair.com.tn