Compensation for cancelled flight : Make a claim against Singapore Airlines?

For passengers who have suffered a Singapore Airlines flight cancellation from an EU airport, a pleasant surprise awaits them: their situation places them firmly on the path to compensation, as stipulated in the EU261 legislation.

A last-minute setback caused by Singapore Airlines can seriously disrupt customers’ travel or leisure plans, forcing them to change their plans or appointments. In response, the company has an obligation to offer compensation, which may include a full refund of flights, as well as accommodation and meal arrangements until an alternative is found, and transfer to the targeted location. In addition, customers may be entitled to this repair according to European legislation, if the cancellation is not due to exceptional causes, thus reducing the consequences of these unforeseen events on their schedules.

Explore your compensation options

When a Singapore Airlines flight is suspended at the last minute in Europe, it is also open to compensation of up to six hundred euros, important support in the face of travel disruptions. Not claiming this right means missing out on deserved compensation, an opportunity to transform an inconvenience into a tangible benefit and to rebalance the balance of travel inconveniences.

Your compensation request in a few clicks

No compensation in certain cases: Exceptions that might surprise you

When a scheduled flight can’t split the skies, compensation rules emerge as a lifeline for stranded passengers. However, certain force majeure events can eclipse this glimmer of hope. Here are the main exceptions that exclude you from this right, without diving into the abyss of descriptions.

– Extraordinary circumstances: Which could be due to situations or events external to the Singaporean airline such as bad weather, natural disasters, strikes outside the company, urgent medical incidents involving passengers or the crew just before departure or during the flight, traffic saturation at the airport, etc.

– Early cancellation alert: This is when passengers are contacted by their carrier to inform them that their flight will be postponed, two weeks before their scheduled takeoff

In this situation, even if the sky is clear and the wind is favorable, the announcement in advance of the change in the travel date extinguishes the right to this compensation.

Compensation file: Towards a fair claim

When a flight is canceled, passengers are generally entitled to compensation under international and national regulations. However, asserting this right can often be more complicated than it seems. This is where the services of legal experts come in, revolutionizing the way passengers obtain compensation for inconveniences suffered. This looks like a serious and professional approach to ensuring that your claim file is handled with the utmost care and in compliance with applicable laws and regulations.

Some startups have introduced an innovative concept to help passengers obtain indemnisation for their canceled flights, delays or denied boarding. Their remuneration model operates on a “no win, no fee” basis, meaning that passengers only pay if they win their case thanks to the intervention of experts. This model significantly reduces the financial risk for passengers and encourages them to claim compensation without fearing the high costs of traditional legal services.

The role of these companies is crucial because they simplify and democratize the claims process for passengers. Their expertise in airline regulations and use of technology to efficiently process claims has significantly improved the accessibility of compensation to more people.