Lufthansa flight delayed: Steps to claim compensation

In the daily aerial ballet, a flight delay at Lufthansa turns into an unexpected backdrop for a financial adventure. Far from being a simple break in the journey, this situation triggers a little-known but powerful mechanism: the possibility for passengers to enter the compensation arena by benefiting from large sums of money.

As Lufthansa passengers excitedly prepared for their long-awaited European vacation, their day took an unexpected turn when their flight with the German airline was delayed at the last minute. After carefully checking their bags, confirming their reservations, and heading to the airport in anticipation, they were confronted with an unpleasant announcement: their flight had been delayed by several hours.

During the prolonged waiting time at the airport, the hours seem to stretch into infinity. Impacted travelers are having to postpone their planned sightseeing plans upon arrival, and the prospect of missing their first night’s hotel reservation was worrying them. Additionally, stress mounts as unanswered questions about the length of the delay persist, compounded by conflicting information that can be provided by airline staff.

In accordance with regulation EC 261/2004, the air carrier in question is required to take care of its passengers affected by a significant delay or flight cancellation. This mainly involves providing them with assistance such as appropriate food and drinks. In addition, when the delay is considerable, the airline must also provide hotel accommodation, as well as transfers between the airport and the accommodation.

Flight delay: Victims’ rights are honored

Arriving at the destination of a delayed flight often marks the start of another phase in the passenger experience, this payment range is established taking into consideration various factors, including the distance traveled on the flight and the duration of the flight. waiting caused by the delay.

This perspective becomes particularly relevant when the accumulated delay reaches or exceeds three hours. At this stage, passengers may be eligible for financial compensation in accordance with current regulations.

When it comes to compensation for flight delays, the amounts can vary considerably, generally ranging between 250 and 600 euros.

This payment range is established taking into consideration various factors, including the distance traveled during the flight and the length of the wait caused by the delay:

– 250 euros: This amount is generally allocated to short flights of less than 1500 kilometers.

– 400 euros: This compensation is often applied to intra-community flights of more than 1500 kilometers and to international flights of 1500 to 3500 kilometers

– 600 euros: This amount is reserved for long-haul flights of more than 3,500 kilometers.

Be compensated via a simple process