Claim a refund from Lufthansa for a cancelled flight

Although rare, significant flight delays and cancellations can occur with Lufthansa, a reputable airline. These unforeseen situations may be attributed to various factors such as technical problems, adverse weather conditions or other circumstances.

In the event of major disruptions or if the German airline is unable to transport you to your destination in accordance with the terms of the travel contract, it is required to refund your ticket price in full. Fill out the form.

Lump sum compensation: A right often ignored by airlines

In the complex world of air travel, there is a valuable right often overlooked by passengers: the right to compensation. Behind flight delays, cancellations and overbookings lies essential legal protection which aims to compensate for the inconvenience suffered by travelers. This right, often provided for by specific regulations, can apply in various situations, ranging from significant delays to denied boarding.

How much is the compensation amount?

Determining the cost of flight delay compensation is based on a detailed equation that takes into account the duration of the delay and the distance of the flight. According to European Regulation 261/2004, passengers may be eligible for financial compensation ranging from 250 to 600 euros, depending on the length of the delay and the distance of the flight.

– For delays of two hours or more on short flights, compensation of 250 euros may be applicable.

– Delays of three hours or more on average flights may result in compensation of 400 euros

– Delays of four hours or more on long-haul flights may entitle you to compensation of up to 600 euros.

Exceptions to compensation guarantees : Extraordinary circumstances

It is important to note that, despite compensation guarantees in the event of flight disruptions, cases of force majeure often escape this rule. Events classified as force majeure, such as extreme weather conditions, natural disasters, major strikes, or other exceptional circumstances beyond the control of the airline, are generally not eligible for compensation. These unpredictable and unavoidable situations can cause significant disruptions to air transport services, impacting flight routes and schedules. Although this may create inconvenience for passengers, airlines like Lufthansa are generally exempt from the obligation to compensate in such cases, in accordance with international regulations and agreements.

Simplified complaint: Legal expertise at your service

Claiming compensation for flight disruptions can often be a complex process. Administrative procedures, required documents and understanding current regulations can present challenges for passengers. With this in mind, using the services of legal experts specializing in aviation disputes is strongly recommended. These professionals have in-depth knowledge of the laws and regulations surrounding passenger rights and can simplify the claims process.

Although the procedure may seem daunting to uninitiated travelers, assistance from legal experts can increase the chances of success and ensure that passengers’ rights are fully respected. Ultimately, having a professional on your side can make all the difference in finding fair and justified compensation.

Zero financial risk for air passengers

The decision to use legal experts when seeking compensation for flight disruptions provides additional assurance to passengers. In this approach, the passenger always wins, because the remuneration of the legal expert is provided only in the event of success of the complaint. This means that passengers bear no upfront costs for the services of legal experts, and legal experts are incentivized to work efficiently to achieve a favorable outcome. This approach aligns the interests of the legal expert with those of the passenger, thereby building confidence in the claims process. Thus, by calling on legal professionals, passengers can continue the search for compensation with the assurance that their investment of time and effort will only be rewarded when compensation is actually obtained.