LOT Polish Airlines flight refund : Claims process

LOT Polish Airlines, proud representative of the Polish skies, has established itself as a symbol of excellence in the aviation sector. As a pioneer in air transport, it forges unparalleled links between Poland and the world. Equipped with a state-of-the-art fleet and quality services, the company stands out for its unwavering dedication to the full satisfaction of its passengers.

However, LOT Polish Airlines is not immune to the hazards inherent in the world of air transport, such as excessive delays and flight cancellations. Although these incidents are rare, they can disrupt passengers’ itineraries, sometimes leaving them without an immediate solution.

Faced with these unforeseen events, the national airline is adopting a proactive approach to minimize the inconvenience caused to its passengers. When disruptions occur, it quickly puts an action plan in place, mobilizing specialized teams to assist travelers and offer suitable alternatives.

Get your booking fees refunded

Aware of the importance for travelers to quickly resume their plans, the Polish company offers exceptional flexibility to those wishing to request a refund of their plane tickets.

LOT provides its customers with various channels to submit their reimbursement requests, whether via the website, the dedicated mobile application or telephone customer service. This plurality of options aims to simplify the process and offer passengers the possibility of choosing the means that suits them best.

A simple refund is not enough, claim compensation from LOT Polish Airlines

Airline cancellations and delays are common inconveniences in air travel, often a source of frustration for passengers. While airlines generally offer reimbursement in the event of disruption, what many travelers do not know is that they are also entitled to substantial financial compensation, compensation which can reach up to 600 euros.

Under European Union Regulation (EC) No. 261/2004, LOT Polish passengers are eligible for additional compensation in the event of a cumulative five-hour delay at the departure airport, cancellation or denied boarding.

Potential amounts of compensation

Compensation varies depending on the distance of the journey and the length of the delay in landing the plane. In summary, passengers can claim:

  • 250 euros for flights up to 1,500 km (3 hour delay)
  • 400 euros for flights between 1,500 km and 3,500 km (3 hour delay)
  • 600 euros for flights over 3,500 km (4 hour delay).

Get compensation with expert assistance

Claim your right to compensation from LOT Polish by simplifying the procedure thanks to the expertise of legal professionals. A competent team will support you throughout the process, ensuring that your rights are preserved and that you obtain the compensation to which you are entitled. Don’t let legal complications discourage you, call on online experts for personalized and effective assistance in your compensation process.

No compensation, no fees

The most advantageous aspect of using the service of legal experts is that they are only paid if successful. Their remuneration is entirely conditional on the successful outcome of your case. Thus, you can count on their total commitment to defend your rights, with complete confidence and without any costs to bear in the event of an unfavorable outcome.