How to file a compensation claim with Iberia after a cancelled flight?

Complete the compensation form

Was your flight with iberia cancelled? Look at it in a positive light: you may be entitled to compensation.

Although flight cancellations by Iberia are infrequent, the risk of such a situation persists. So when you find out your plane is going to be grounded, the main emotion is often frustration. You had plans, appointments, maybe a special event that you wouldn’t want to miss for anything in the world. The first thing to remember is that in the midst of these inconveniences, there are means of recourse available: the possibility of claiming compensation from the air carrier. Indeed, according to the regulations in force, a cancellation does not mean that you must simply accept the situation. You have rights, and we are here to help you understand and exercise them.

How much can I receive?

The calculation of financial compensation varies depending on various elements, such as the duration of the trip and the context of the cancellation. Usually, for journeys of less than 1,500 km, the amount offered can be up to €250. For distances between 1,500 and 3,500 km, the amount can reach €400. For journeys of more than 3,500 km, the maximum possible sum to receive is €600.

A simple way to get your compensation

However, it is essential to note that these amounts are not systematically allocated. They vary according to the particularities of each case and take into account the various legal exceptions.

Exceptions: When do you not receive compensation?

There are situations where, despite suspension of your flight, the airline is not required to compensate you. This includes:

Force majeure: Iberia may be exempt from the obligation to pay you compensation if it demonstrates that the disruption results from exceptional situations that are unavoidable, even with all possible precautions taken. These situations may include severe weather phenomena, political unrest, strikes (air traffic controllers or airport staff, etc.), security threats or limitations on air traffic control.

Advance cancellation notice: When an airline notifies its customers of the cancellation of their route more than two weeks before the scheduled date, it is not obliged to offer compensation.

Receiving compensation: Navigating the claim process

The process of claiming compensation can seem daunting. There are forms to fill out, proof to provide, and often, a long wait for a response. For many, the challenge is not only in the complexity of the procedures but in the feeling of being lost in a bureaucratic labyrinth, with no end in sight. It’s a journey that requires time, patience, and a good dose of perseverance.

Why choose experts to defend your case?

Specializing in helping passengers obtain compensation in the event of a canceled flight, legal experts have the capacity to take charge of the entire procedure of designing your case: from the initial assessment of your right to compensation to the final complaint to the airline. They do this based on a “no outcome, no fee” policy, meaning you only pay if they are successful in bringing your case to fruition.

This model allows passengers to benefit from professional support without risking up-front costs, thereby eliminating any financial barrier to seeking justice and redress for inconveniences suffered. This highly specialized service demystifies the often complex airline claims process, providing a simplified channel for injured passengers to claim their rights with the support of professionals dedicated to their cause.