Georgian Airways: Flight refund entitlement overview

Flying is often associated with excitement, exhilarating adventures and the promise of new experiences. However, unforeseen events such as flight delays and cancellations can disrupt carefully planned travel plans. These inconveniences can occur at any time, from tourists eager to explore to professionals traveling for important meetings. When these complications arise, travelers often find themselves stranded at airports with no transportation alternatives.

Flight delays at Georgian Airways, ranging from a few minutes to several hours, force passengers to wait in overcrowded airports, causing discomfort and wasted time.

Unplanned flight cancellations are even more problematic. They not only generate the same inconveniences as delays, but also leave travelers without a way to continue their journey. Without replacement flights, they often have to ask their carrier for a refund of their ticket.

Georgian Airways’ proactive approach

Aware of the difficulties encountered by its customers, the Georgian company has developed a proactive strategy to support them in these difficult circumstances.

Fast processing of refund requests

The national operator of Georgia undertakes to reimburse passengers affected by cancellations within a maximum period of one week from the date of submission of the request.

To make life even easier for passengers, Georgian Airways offers its customers an extensive choice of support channels: Online customer service (by email), telephone support, customer support at the airport and in offices and agencies, networks social and messaging, etc.

Beyond refund : Other protective rules for travelers

In addition to the refund policy, Georgian Airways passengers are also protected by European Union Regulation 261/2004EC. This crucial regulation establishes important rights in their favor, including the right to compensation.

The law states that, in the event of a significant delay, cancellation or denied boarding, passengers are eligible for financial compensation assuming that there are no exceptional circumstances causing the disruption ( weather, strike of airport hostesses, problem at the control tower, etc.).

Estimate your compensation with Gerorgian Airways

An official scale established by European Directive 261/2004 CE. This scale precisely defines the amounts of compensation to which passengers are entitled depending on their plane journey.

For short-distance flights (less than 1,500 km), passengers are entitled to a minimum compensation of 250 euros in the event of disruption. For medium-distance flights (between 1,500 km and 3,500 km), the compensation can reach 400 euros. Finally, for long-haul flights (more than 3,500 km), passengers can claim maximum compensation of 600 euros.

Simplify your compensation file with the help of legal professionals

Passengers may encounter complex procedures when seeking compensation for a disrupted flight.

Forms, documents and administrative procedures can quickly become a real headache.

This is why delegating these steps to specialists in air rights represents the optimal solution. Instead of struggling with forms and deadlines, you can relax knowing your case is in good hands.

You may be wondering how much it costs to hire professionals to help you with your claim. The good news is that you don’t have to worry about costs. Most lawyers work on a success-based compensation basis. This means you pay nothing if your claim does not achieve the desired results.