Need to claim a refund from French Bee?

French Bee, as an innovative airline, stands out for its major role in transporting French passengers to the biggest destinations in the world, all at affordable prices thanks to its low-cost long-haul flights.

However, it is crucial to note that the airline may sometimes face challenges such as flight delays and cancellations. These unforeseen incidents can disrupt carefully crafted travel plans, leaving passengers uncertain about their transportation solution.

Dealing with the unexpected

Aware of these unforeseen events, French Bee recognizes its responsibility and apologizes to the passengers concerned. The company is committed to supporting its travelers at the airport, implementing measures to mitigate any inconvenience experienced and offering logistical support wherever possible.

Refund of plane tickets

In the interest of transparency and the provision of optimal customer service, French Bee reacts flexibly towards passengers wishing to request refund for their plane tickets. The company provides them with several channels to submit their requests, thus facilitating the process: Form, telephone, …

Compensation, a valuable addition to your refund

When it comes to getting what we’re owed, every opportunity counts. Beyond simple reimbursement, there is another right that should not be overlooked: compensation. Imagine being able to fill your pockets with a sum of up to 600 euros. A golden opportunity not to be overlooked.

Remuneration is not only a right, it is an opportunity to get back more than you initially invested. Whether due to delays, flight cancellations or other inconveniences, these situations can result in significant sums of money.

Required by the European Parliament via its Regulation 261 EC established in 2004, financial compensation is a means of recovering part of the costs linked to the inconvenience of your trip, and it is a right that you have as a passenger. Don’t let this opportunity go unnoticed. Explore your rights. After all, it’s your money and every euro counts.

Calculate your compensation

When disruptions occur to your travel, knowing your compensation rights is essential. French Bee must adhere to a pre-defined scale which determines the amount you can claim in the event of a flight delay, providing welcome clarity in what are often chaotic times.

– Flight < 1500km

If the maximum distance of your flight is 1500km and your flight is significantly delayed (2 hours on a domestic connection and 3 hours or more on an international connection); you are entitled to compensation of 250 euros.

– 1500km > Flight < 3500km

Medium-haul flights, with a delay of 3 hours, trigger more substantial compensation of 400 euros.

– Flight > 3500 km

For long-haul travelers arriving with a delay of more than 4 hours, generous compensation of 600 euros is provided.

Simplify your compensation claim with French Bee

Claiming compensation from an airline can often be a complex and daunting task. French Bee, although concerned with the satisfaction of its passengers, can sometimes present a complicated procedure, leading many travelers to abandon their legitimate claims.

Faced with this complexity, the ideal solution emerges: entrust this mission to professional lawyers. These experts are seasoned in navigating the twists and turns of compensation procedures, and they know how to read between the lines of complex regulations.

Legal experts in air passenger rights understand the intricacies of the rules and regulations in place. Their expertise helps overcome potential obstacles and present a strong claim, even in the most difficult cases.

The concept of “No Win, No Fee”

The most attractive benefit offered by aviation lawyers is the “No Win, No Fee” compensation model. Concretely, this means that passengers do not have to pay anything in advance. Lawyers’ fees are only charged if the claim is successful.