How to claim compensation after a cancelled flight with TAP Portugal?
Create your claim file online
When your flight with TAP Air Portugal is cancelled or does not take off at the scheduled time, you may be eligible for compensation. European regulations ensure that passengers affected by unexpected cancellations are eligible for compensation. It is crucial to initiate your application without delay to claim what is legally yours.
TAP Air Portugal, proudly wearing the colors of the Portuguese nation, stands out as a flagship carrier that facilitates the connection between Portugal and the rest of the world. With Lisbon as its central hub, this historic airline spreads its wings to key destinations in America, Africa, and Asia, while strengthening international cultural and economic ties.
The Portuguese carrier makes a point of prioritizing the comfort and safety of its customers, meticulously adhering to international standards. One of the cornerstones of these commitments is compliance with Regulation (EC) No. 261/2004 issued by the European Union, which specifies the rights of passengers in the face of adverse situations such as prolonged delays or cancellations. The company strives to provide suitable alternatives, including refunds or rerouting of flights, ensuring that travelers’ rights are not only respected but also protected, providing compensation and assistance in accordance with legal requirements.
What financial compensation for a canceled flight
When TAP Portugal decides to suspend a flight for whatever reasons, travelers, far from being left behind, can be granted compensation, thus transforming a tile into a small clearing. According to the great air travel manual concocted by the thinking heads of Europe, aka Regulation EC 261/2004, eligible passengers could be awarded compensation, the amount of which must be determined based on a few key variables: length of the route and the timing with which the announcement of the cancellation reached them.
|
Flight distance |
Cancellation notice | Amount of compensation |
| Less than 1500 km | Less than 7 days |
250 EUR |
|
1500-3500 km |
7-14 days | 400 EUR |
| More than 3500 km | More than 14 days |
600 EUR |
Your compensation journey starts here
On the air transportation chessboard, each piece moves according to strict rules, but when the game is disrupted by extraordinary circumstances, the scenario changes dramatically. Compensation for a canceled flight is not a promise set in stone; rather, it becomes a quest influenced by major forces. Extraordinary circumstances, such as severe storms or global medical emergencies, act as powerful headwinds, making the trajectory toward this right uncertain and complex.
These events, by their unpredictable and insurmountable nature, place airlines outside the usual scope of responsibility. This is not a question of negligence or failure on their part, but rather a recognition that certain elements are beyond human understanding and control.
Examples of common cases of force majeure & extraordinary circumstances:
– Bad weather (paralyzing snowstorms, very heavy rain, hurricanes, etc.)
– Unpredictable volcanic activity
– Unexpected social movements among air traffic controllers
– Global epidemics
– Airspace closures for national security reasons
Dedicated compensation service: professional expertise at your service
It is completely understandable that a passenger affected by the cancellation of their flight would seek compensation for the inconvenience and disruption caused.
It is also wise to recognize when it is best to seek professional help to handle these complex situations, rather than engaging in potentially lengthy and costly legal battles.
Indeed, calling on experts specializing in air passenger rights can be a wise solution. These professionals have the experience and knowledge to deal effectively with airlines and obtain fair compensation for affected passengers. This not only saves time, but also increases the chances of success in the claim.
Incentive to succeed:
– Experts have a direct interest in obtaining maximum compensation for the passenger, as their remuneration depends on the success of the claim.
– The passenger does not have to bear any initial costs to engage the services of professionals.
– Their compensation model is often transparent, with clear fees agreed in advance. The passenger knows exactly what they will pay if the claim is successful.