How to request a refund from Enter Air?

On several occasions, Enter Air passengers found themselves faced with an unexpected and stressful situation at the airport due to the cancellation of their flight. Stranded with no immediate alternative, they had to face an unpleasant reality.

The decision to cancel the flight can leave passengers without an obvious choice, leading to feelings of frustration and helplessness. Some travelers may have urgent commitments at their destination, while others were en route for personal or business reasons.

Get your plane ticket refunded

Faced with an unexpected cancellation, seeking information on refund possibilities is a priority for affected travelers. Aware of their rights as consumers, passengers are looking for ways to recover the costs associated with their missed trip.

In order to remedy this situation, passengers of the Polish airline can explore various avenues to obtain clear information on refund procedures, by contacting Enter Air customer service by telephone or online (by filling out the form).

Assert your rights: Compensation in addition to refund

Beyond simple refund, your request may be accompanied by substantial compensation. In accordance with Regulation 261/2004 of the European Community, you have the possibility of benefiting from a significant sum, which can amount to up to 600 euros. This exceptional opportunity deserves your full attention, because it constitutes a concrete measure to repair the inconveniences suffered.

EC Regulation 261/2004 aims to protect the rights of air passengers, thereby recognizing the harm caused by flight delays, cancellations or overbookings. This legislation guarantees you not only reimbursement of your expenses, but also additional compensation.

Estimate your compensation with Enter Air

The compensation allocated to passengers is calculated according to a clear and fair scale, estimating its amount according to the distance of the flight and the accumulated delay.

For short hauls, including regional and domestic flights, compensation of 250 euros is provided in the event of a delay of 2 hours (on domestic flights), and 3 hours (on international flights).

Medium couriers, covering more extensive connections within the European continent, offer compensation of 400 euros in the event of a delay of 3 hours.

As for long-haul flights, particularly intercontinental flights, passengers can receive a maximum sum of 600 euros in the event of a 4-hour delay.

It should be noted that, in accordance with legal and regulatory provisions, no compensation is provided in the event of force majeure. Force majeure encompasses exceptional and unforeseeable circumstances that are beyond the control of the parties involved. In the context of air travel, this may include events such as unsuitable weather conditions, unforeseen strikes, acts of terrorism or other major incidents which may affect the safety and smooth running of flights.

Accelerated procedure: Help from lawyers at your fingertips

Claiming compensation from Enter Air can quickly become a complex challenge due to the complicated procedure associated with it. Many passengers, faced with administrative hassles and legal subtleties, end up abandoning their efforts.

An optimal approach to overcoming these obstacles is to entrust this task to legal professionals. These seasoned experts have a thorough understanding of the legal mechanisms governing airline compensation, and they are well-equipped to decipher the intricacies of the settlements.

Outsourcing this responsibility to professionals also offers the advantage of relieving passengers of the often exhausting administrative burden.

The administration fees are deducted exclusively from the Compensation received

The administrative costs linked to the processing of your file are only calculated on the total amount of compensation you receive. In other words, if you claim compensation and your claim is unsuccessful, you will not be charged any fees.