Compensation for cancelled flight: How to claim your rights from Enter Air?

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In accordance with the EU261 law, each Enter Air traveler affected by the cancellation of a flight is entitled to compensation, knowing that this compensation is subject to specific criteria. It is essential to check your eligibility for this repair in advance.

Is a flight departure with Enter Air suspended without notice? This sudden disruption forces a review not only of travel arrangements but also of business meetings, family occasions or long-awaited vacations. The need to reschedule or cancel these commitments can lead to stress, disappointment and financial complications, highlighting the profound impact a simple flight change can have on a person’s life.

This is not a matter of simple inconvenience or minor setback; flight cancellation means so much more to the affected traveler. Indeed, beyond the rearrangement of travel plans, a canceled flight can open the door to significant financial compensation. Under regulations in many jurisdictions, air passengers are eligible to receive compensation for inconvenience caused by such cancellations, provided certain conditions are met. These compensations aim to recognize the inconveniences suffered and to offer a form of compensation for the time lost and inconveniences incurred.

Flight compensation: How much?

Compensation for a canceled flight mainly depends on European regulations, which provide for compensation in an amount based on the length of the journey.

Flight category

Expected amount of compensation
Short trips (< 1500 km)

€250

Average journeys (1500-3500 km)

€400
Long journeys (> 3500 km)

€600

 

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 Case excluding passengers from compensation

Airlines like Enter Air are not required to pay this compensation in the event of exceptional events such as a sudden global pandemic, which imposes travel restrictions.

The regulations specify that travelers must be notified of this change less than two weeks before the scheduled departure date to be eligible for compensation. This measure aims to strike a balance between the rights of passengers and the responsibilities of airlines, by exempting the latter from paying compensation when cancellations are communicated with reasonable notice.

Preparing a compensation file: Choose the safe route

It is important to emphasize that when passengers take the initiative to submit their claim for compensation directly to airlines, they often do so without realizing that this approach frequently results in failure. This lack of success can be due to a multitude of reasons, including a lack of knowledge of proper procedures, errors in claiming claims, or the tendency of companies to minimize compensation. It is in this precise context that the intervention of a lawyer specializing in air law can truly change the situation.

Specialists in this field not only have a thorough understanding of airline laws and regulations, but they also know how to effectively navigate the claims process to circumvent the obstacles usually encountered by passengers acting alone. Drawing on their expertise, lawyers can develop robust claim files, argue convincingly against carrier refusals, and ensure that passengers’ rights are fully respected and compensated fairly and quickly.