Complete guide to claiming a refund at Corendon Airlines

In the midst of uncertainty in the heart of an unpredictable situation, passengers on the flight operated by Corendon Airlines find themselves confronted with a scenario likely to test their patience and resilience. Whether it’s technical problems, a pilot strike, a control tower malfunction or any other unexpected circumstance, the experience of a dream trip can quickly turn into a nightmare.

Travelers who know their rights are aware that as soon as the delay exceeds five hours or if their flight is simply canceled, they can request a full refund of their ticket.

For its part, Corendon Airlines fully assumes its responsibilities. The Turkish company presents its most sincere apologies to passengers for the inconvenience encountered and undertakes to promptly process all their refund requests. Traveler satisfaction remains its top priority, and it makes every effort to meet their expectations.

Submit a refund request

Passengers have several options for submitting their claim. Corendon Airlines offers them various means to facilitate the procedure, whether through online support, by contacting the dedicated telephone service, or even by physically going to customer support at the company’s offices. Thus, they have at their disposal a variety of accessible channels to assert their rights.

If you would like a refund, this airline offers several contact options to facilitate your request:

By telephone: If you prefer to discuss your reimbursement request in person, our customer service is at your disposal at 02.722.94.94

Complete the online refund request form

Reimbursement in pocket? You may also be entitled to compensation

When flight disruptions are directly attributable to the airline (other than bad weather, strike of air traffic control technicians or airport staff, security issue, etc.), a whole new world of opportunities opens to travelers. Indeed, it is not only a question of having the cost of the ticket reimbursed or looking for travel alternatives, but also of obtaining compensation for the inconveniences endured.

Whether due to significant delays (greater than 3 hours), unforeseen cancellations or other problems resulting from the airline’s responsibility, passengers may be entitled to financial compensation in addition to other benefits provided by the airline. regulation.

It is essential for passengers to know their rights and exercise them when justified. Air carriers are required to respect these obligations towards their travelers, and it is up to the latter to demand what is due to them.

Lump sum compensation : The amount of compensation allocated to passengers

The European regulation protecting the rights of air consumers in the European Union (261/2004 EC) is clear and transparent, offering three levels of compensation in euros, based on the duration of the delay recorded at the landing of the flight and its distance overall.

Thus, for delays of two to three hours on short-distance flights, you can claim compensation of 250 euros.

Medium-distance flights delayed by three to four hours give you access to 400 euros of compensation.

Finally, for long-haul flights experiencing a delay of more than four hours, you can claim substantial compensation of 600 euros.

Simplified procedure : Victory within reach

There was a time when passengers, unaware of the legal intricacies, felt overwhelmed by the complexity of compensation claims procedures. Faced with this bureaucratic jungle, many travelers abandoned all hope of asserting their rights. However, a turning point came with the advent of intervention services offered by legal experts.

The added value of these services is undeniable. Legal experts, with their in-depth knowledge of airline consumer rights laws and regulations, are there to guide and support travelers throughout the claims process.

No financial constraints to fear

The most notable aspect of these services is the absence of upfront fees for passengers. In fact, travelers only pay when their application is successful, which means that the financial risk for the traveler is practically zero.