Flight delays at TACV Airlines: Overview of compensation
Use the form to claim up to 600 euros
The majority of passengers do not know that during a delayed flight in Europe, they are entitled to compensation from TACV. This repair can be substantial, varying from 250 euros for short journeys to 600 euros for longer journeys. This compensation is a boon for those affected by air disruptions, highlighting the importance of knowing your rights as a traveler.
TACV Cabo Verde Airlines is the national airline of the Cape Verde archipelago. With its main hub located at Amílcar Cabral International Airport on the island of Sal. Its European program includes popular destinations such as Lisbon, Paris, Amsterdam and Milan, providing direct and convenient travel options for travelers looking to explore the archipelago or connect with other international destinations.
However, due to the vagaries of the sky, technical hiccups, revolts of ground staff, and air traffic jams, the journey encounters turbulence. These setbacks are not without consequences, throwing passengers into a whirlwind of inconveniences – missed connections, desperate searches for shelter for the night, and disrupted itineraries.
Rights and remedies for delayed passengers
When time freezes at the airport, Cabo Verde Airlines passengers experience a test of patience, faced with uncertainty. This forced immobility, far from being harmless, results in gestures of compensation as soon as the clock is more than two hours late: a snack, a meal, even a place to stay for the night.
And if the wait extends beyond three hours, the promise of financial compensation looms, unless it was a case of indomitable force majeure (bad weather, control tower out of service, breakdown at the ‘airport, …).
The last page of this saga is dedicated to the science of compensation, dictated by European laws such as text 261/2004 CE. A scale graduated in euros assesses the damage suffered according to the distance traveled:
– For short trips (< 1500 km), you can have 250 euros
– If you go a little further (> 1500 km), it rises to 400 euros.
– And for long-distance flights, you can receive up to 600 euros.
Claim your compensation
Although European law CE 261/2004 states that passengers may be entitled to compensation in the event of a flight delay, there are notable exceptions relating to extraordinary circumstances or force majeure. These circumstances include natural phenomena such as severe storms, medical emergencies or political unrest that may exempt airlines from their obligation to compensate their passengers.
It is essential that airlines provide proof that these events actually took place and that they directly led to the flight delay. The simple invocation of force majeure is not enough; tangible and specific evidence must be presented. For example, in the event of a delay due to weather conditions, the company must be able to provide official weather data corroborating the impossibility of flying.
Passengers have the right to verify this information and challenge the airline’s justifications if they appear inadequate or unfounded.
How to make a successful compensation claim?
Even if the law appears to support the passenger, the process of claiming compensation from an airline can often feel like a waste of time. Frankly, the chances of this achieving the desired results are slim. However, there is a promising alternative that could reverse this situation: the use of startups specializing in compensation.
These young innovative companies use technology to simplify and accelerate procedures, thus offering a more efficient service than traditional procedures that are often long and complex. Thanks to their expertise and advanced algorithms, they are able to manage claims more proactively and with a significantly higher success rate.
By opting for these services, passengers can not only save time and avoid frustration, but also significantly increase their chances of obtaining fair and rapid compensation. It is a modern solution that transforms the landscape of passenger rights, finally making them accessible and achievable for the general public.