Brussels Airlines flight cancelled? Find out how to get your flight ticket refund
The inconvenience associated with delayed or canceled flights is unfortunately a reality that many travelers must face, even when opting for reputable airlines such as Brussels Airlines. Despite the efforts made by the Belgian operator to respect planned schedules, several factors can contribute to unforeseen disruptions.
When Brussels Airlines flights are suspended for reasons beyond the control of passengers, it is generally expected that the Belgian airline will put in place transparent and fair refund procedures.
In the event of flight suspension, passengers have the right to receive a full refund of the ticket price. The Belgian carrier is required to process their refund requests quickly (within a maximum of 7 working days).
Claim compensation from Brussels Airlines
When a flight is canceled, attention often naturally turns to requesting a ticket refund. However, it is essential to emphasize that at the same time, many passengers have the right to claim financial compensation intended to repair the moral damage they have endured. This form aims to recognize the inconvenience and frustration that travelers may face due to the cancellation of their flight.
Air regulations, whether national or international, often include specific provisions regarding compensation for passengers impacted by flight cancellations. These rules generally set out the obligation for airlines to pay financial compensation to passengers, in addition to the ticket refund, when the cancellation is attributable to the airline and is not due to extraordinary circumstances.
How much does Brussels Airlines owe its injured travelers?
The amount of compensation awarded to the victim is calculated based on two criteria: the distance of the flight and the duration of the delay displayed upon arrival of the flight:
- 250€ on short journey flights (< 1500km)
- 400€ on medium distance flights (between 1500km and 3500km)
- 600€ on long journey flights (> 3500 km)
Unavoidable circumstances, compensation out of reach
Air regulations including EU261/EC recognize that in such situations, air operators cannot always avoid flight disruptions and are therefore not required to pay financial compensation to passengers. This is intended to distinguish between incidents that are within the direct control of the airline and those that are caused by unforeseeable and unavoidable factors.
Facilitate access to compensation: Seeking legal assistance is the key to success
The steps to claim compensation following a delayed, canceled or overbooked flight by the Belgian operator can be fraught with administrative and legal pitfalls, requiring a thorough understanding of the rules in force.
The complexity of the procedure often lies in the need to prove the liability of the airline in the disruption of the flight. Legal experts have the expertise to assess the validity of a claim, gather the necessary evidence, and build a strong case in favor of the passenger.
However, it is crucial that passengers are informed of their rights even in these exceptional circumstances. Although compensation may be excluded, companies are generally required to provide alternative solutions such as ticket refund or re-routing to the intended destination. Passengers also have the right to be informed quickly and clearly of the reasons for the disruption and the options available to them.
No loss to fear
Lawyers take a share of the compensation received only. Their remuneration is therefore linked to the success of your case, which means that if your compensation is not granted, you bear no financial burden.