Compensation procedure: What to do in the event of a Binter Canarias flight delay?
This is your chance to win big
When your flight with Binter Canarias is delayed, it can put you in a real hassle. But wait, it’s not all bad news there! Sometimes, you have the right to compensation (between 250 and 600 euros), a small bonus for the inconvenience incurred.
When Binter Canarias announces a flight delay, passengers find themselves plunged into a state of indeterminate waiting, their carefully laid travel plans evaporating in the face of an unexpected interruption.
Faced with this unforeseen situation, passengers must navigate various obstacles: some are forced to review their immediate commitments or find alternatives to their missed connecting flights, while others attempt to coordinate with their on-site contacts to adjust hosting plans.
Binter Canarias is doing everything possible to minimize the impact of these delays on its customers’ experience. By providing up-to-date and transparent information on flight status and departure estimates, the company allows travelers to better organize their wait. At the same time, the Spanish carrier offers direct assistance in the form of meal and drink vouchers, and offers accommodation or re-routing arrangements in cases where the delay extends beyond the expected.
Delays attributable to Binter Canarias are compensable
When flights experience delays, airlines usually offer immediate compensation in the form of food or drink, but there is a more substantial form of compensation that takes effect after arrival: financial compensation guaranteed by European law.
This measure aims to provide fair compensation for the harm suffered. In particular, for customers of the Spanish company.
The criteria for benefiting from this compensation are precise: a delay of more than three hours, provided that it is not caused by unforeseeable events such as unfavorable weather conditions or emergency situations which are beyond the control of the company.
The compensation granted depends essentially on the length of the journey: 250 euros for flights covering less than 1,500 kilometers, including the majority of the routes offered by Binter Canarias to the islands; 400 euros for flights with a distance between 1500 and 3500 kilometers; and 600 euros for those exceeding 3,500 kilometers.
Make a claim for compensation online
It remains to examine the causes of the delay which caused your flight to verify whether your situation can be considered as a case of extraordinary circumstances, which could influence your right to compensation for a delayed flight. Events qualifying as force majeure generally include exceptional and uncontrollable circumstances, such as bad weather, natural disasters, or security emergencies. European Union Regulation EC 261/2004 specifies that, although passengers are normally eligible for assistance at the airport, their carrier does not owe them any compensation in this exceptional situation.
Your compensation, without effort or complication
Reimbursement procedures with air carriers can often be concluded quickly and efficiently. However, when we approach the issue of compensation for a flight delay, the picture changes dramatically. Travelers find themselves faced with a much more arduous set of procedures, requiring a formal complaint which often involves navigating through a thicket of formalities.
The absence of specialist legal guidance in these situations can significantly waste passengers’ valuable time. Without expert support, deciphering regulatory and administrative complexities can become a daunting, potentially fruitless task.
– No commitment of upfront costs
However, the game is worth it, especially with legal services that offer their services according to the principle of “Pay for success”.