BH Air

BH Airlines, the Bulgarian airline specializing in charter flights, stands out for its extensive network from its main base in Sofia. It operates flights from Burgas and Varna airports to various European destinations, including the United Kingdom, Scandinavia and Italy. The Bulgarian company is also expanding its services to Africa, Asia and the Middle East.

Because unforeseen events, such as flight delays or cancellations, can occur even with punctual companies like BH Airlines. Thus, it is important for passengers to know the refund options available.

In such situations, the Bulgarian airline generally complies with international and local regulations regarding refund policies. Passengers who are affected by these inconveniences are strongly encouraged to contact the airline directly, usually through customer service.

You can submit your complaint by contacting the airline’s customer relations agents. Several choices are available to you for submitting your reimbursement or claim request. You can opt for telephone contact by dialing the number +359 2 937 10 47, which can be particularly useful for immediate assistance or for clarification on specific questions regarding your refund.

An alternative is to send your request by fax to +359 980 53 37.

If you prefer a more direct and documented approach, sending an email to caa@caa.bg is also a viable option, or you can fill out this contact form.