What compensation if there is a baggage handler strike at an airport ?
Strikes in general are one of the main reasons for delays, flight cancellations, or denied boarding in the airline world.
According to European Regulation CE No. 261/2004, if this is inherent to the airline, it must financially compensate each of its passengers, a value ranging from €250 to €600. Otherwise, if it can prove that all the necessary measures were taken and that these inconveniences could not be avoided, it does not have to compensate its customers, but must even take care of them, and their offer alternative transport, or reimbursement of their tickets.
Eligibility conditions in the event of a baggage handler strike :
If you have suffered delays, cancellations or denied boarding due to a baggage handlers’ strike, you are not eligible to obtain financial compensation, according to European Union regulations, since this is not caused by the airline. However, in certain cases, if you were traveling to or from the European Union, you can claim financial compensation of up to 600 euros :
- If the baggage handlers at the airport are service providers of the airline.
- If flights resume normally after the baggage handlers’ strike, and the airline refuses boarding to a passenger, due to a lack of seat, who was taken by another passenger assigned to this flight.
- If the flight is canceled before the first official day of the baggage handlers’ strike.
The amount of compensation :
European Regulation CE No. 261/2004, which protects air passengers, allocates compensation amounts which vary depending on the distance of the flight :
- If the flight distance is less than 1500 km, the compensation is €250.
- If the flight distance is between 1500 km and 3500 km, the compensation is €400.
- If the flight distance is greater than 3500 km, the compensation is €600.
Support in the event of a baggage handler strike :
The following services must normally be provided by the airline, whether or not it is responsible for the delay in flight cancellation, or denied boarding, even in the event of extraordinary circumstances, or a strike including it is not the cause :
- Short-haul flight (up to 1500 km) with a delay of 2 hours or more : snacks and drinks must be served to passengers, as well as the possibility of making 2 phone calls or sending 2 emails.
- Medium-haul flight (between 1500 km and 3500 km) and intra-community flights (over 1500 km) with a delay of 3 hours or more : snacks and drinks must be served to passengers, as well as the possibility of making 2 telephone calls or to send 2 emails.
- Long-haul flight (more than 3,500 km) with a delay of 4 hours or more : snacks and drinks must be served to passengers, as well as the possibility of making 2 phone calls or sending 2 emails.
- All flights delayed 5 hours or more : passengers have the right to cancel their reservations and obtain a refund of their tickets.
- All flights rescheduled : the airline must provide accommodation for passengers, with round-trip transportation from the airport to the hotel.
The claim for compensation :
To determine whether or not you are eligible for compensation for delayed or canceled flights, or for denied boarding following a baggage handler strike. You can go to the sites of compensation assistance companies, which provide compensation calculators to passengers who are victims of mishaps during their travels. You will then obtain a quick and free response, which will allow you to discover the amount of compensation you can obtain.
Once your eligibility has been validated, you can claim your due from the company, alone, or through experts in the field of air transport, who will increase your chances of asserting your rights, and whose services remain free until obtaining compensation from the company, or on average 25% is deducted from the amount, for service costs.
