Azerbaijan Airlines

But even with its quality service, Azerbaijan Airlines may face flight delays or cancellations. In such circumstances, it follows specific policies for passenger reimbursement and compensation.

According to its rules, a refund is mandatory if the passenger refuses transportation due to cancellation, change of itinerary, or delay of the flight for which they have a reservation and an issued ticket. Other cases include non-availability of a seat as booked, change of class of service, or failure to connect with a confirmed flight.

Now moving on to the specific procedure for requesting a refund from Azerbaijan Airlines, taking into account that the request must be made exclusively through an online form.