Canceled or late flight: What refund and how to claim it from Alidaunia ?
To initiate a refund, passengers are invited to contact Alidaunia customer service. Its dedicated team is available to help and guide you through the necessary steps. It is essential to have all the required documents on hand.
After that, it is important to select the means by which you wish to submit your refund request. You usually have several choices available to you, such as submitting online through the airline’s website, sending an email to customer service, or submitting the request over the phone using an airline customer assistant.
Because your time is precious: Claim your fair compensation
When your flight is canceled by Alidaunia or will be delayed, do not lose sight of the possibility of compensation thanks to Law 261/2004 EC. This regulation can prove to be a real gem for passengers. Under this law, you have the opportunity to receive financial compensation depending on the distance of the flight and the circumstances of the cancellation:
- 250€: Flight < 1500 km
- 400€: 1500 km < Flight < 3500 km
- 600€: Flight > 3500 km
Eligibility for compensation largely depends on the reason behind the flight delay or cancellation, as this cause is a determining factor.
In other words, the Italian company must be held responsible for this upheaval. For example, if a flight is canceled due to technical problems, operational or logistical delays by the company, or in the event of denied boarding linked to overbooking by the company, passengers are generally entitled to compensation.
In the absence of this, certain events may exempt the airline from the obligation to pay compensation. These situations are beyond the control of the company and include unpredictable events such as bad weather, strikes beyond the control of the company, decisions of aviation authorities, and many others. In such circumstances, although passengers are still entitled to a refund of their airline tickets, the financial compensation provided by law may not apply.
Optimize your opportunities to obtain compensation
When you are involved in a dispute with Alidaunia, it is crucial to understand that the journey to financial relief can be a difficult road, even with the support of legislation. The delicate nature of legal matters often requires specific know-how.
Building a case to claim damages represents a real challenge, particularly for those who are not versed in the legal field. Opting for the expertise of experienced lawyers is a safer approach than trying to navigate these troubled waters alone.
The particularity of their service lies in the absence of preliminary costs. These experts are compensated by taking a percentage of the compensation obtained, ensuring that their remuneration is linked to the success of your case. In the event that the procedure is unsuccessful, you will not be required to incur additional costs.
Additionally, by sparing you the stress and complications of handling such a matter, they allow you to focus on other aspects of your life, while having the assurance that your file is in good hands. .