About the Air Seychelles refund claim procedure

In the fast-paced world of air travel, where tight schedules and unforeseen events are commonplace, it is not uncommon for passengers to find themselves faced with the sudden cancellation of their flight. Air Seychelles, despite its constant efforts to ensure reliable services, does not escape this reality. The reasons for these cancellations can be multiple, some falling under the responsibility of the airline, while others are beyond its control.

When these unexpected situations arise, many passengers suddenly find themselves caught off guard, desperately seeking alternative solutions to continue their journey. Faced with this impasse, some opt for the radical step of canceling their reservation and requesting a refund from Air Seychelles. This decision, while understandable in the urgency of having to quickly reorganize a travel itinerary, nevertheless raises questions about the best options available to travelers faced with such circumstances.

Obtain additional compensation

When an Air Seychelles flight does not take off or arrive on time or a cancellation occurs, the company recognizes the inconvenience suffered by its passengers by offering them a refund. However, to guarantee more complete repair, additional compensation is provided, subject to meeting certain specific conditions.

Firstly, according to Law 261/2004CE defining and protecting the rights of passengers traveling within the European Union, the affected flight must have been operated from an airport located in Europe (EU). This geographical condition determines the eligibility of passengers to benefit from monetary compensation.

Furthermore, it is essential to emphasize that the cause of the interruption of the flight must not result from a case of force majeure: Weather, strike of airport staff (runway agent, customs officer or hostess airport, …), or strike of air traffic controllers, …

Decipher the amount of your compensation

The European Parliament has established a clear scale for the calculation and evaluation of compensation for air passengers in the event of flight disruptions.

According to these guidelines, eligible passengers may be entitled to one of these allowances:

– For flights of less than 1,500 kilometers (3 hours delay), compensation of 250 euros is generally granted.

– For flights between 1,500 and 3,500 kilometers (3 hours delay), compensation amounts to 400 euros

– While for flights of more than 3,500 kilometers (4 hours delay), it can reach up to 600 euros.

Use the assistance of air law professionals

The process of obtaining compensation after a disrupted flight can be a complex process, often difficult to access for passengers. Administrative complexities and legal requirements can be confusing, leaving many travelers uncertain about the best approach to asserting their legitimate rights.

In this situation, resorting to the assistance of a lawyer is not only an advantageous option, but also a necessity.

By acting as a legal representative, the legal expert is able to effectively navigate through legal intricacies, interpret complex regulations, and ensure that all necessary steps are correctly followed. His in-depth knowledge of aviation laws and passenger rights allows the lawyer to plead the passenger’s case with authority and precision.

No fees applied if claim fails

It should be noted that in addition to their mastery of legal aspects, lawyers only receive remuneration on the basis of the compensation obtained. Thus, in the event of failure of the claim, the passenger can be reassured that there will be no financial concerns resulting from this approach.