How to claim compensation from Air Nostrum after a canceled flight?

Get between €250 and €600

Has your flight with Air Nostrum been cancelled? No matter where you had to leave from, it is very likely that you are entitled to compensation. Do not underestimate the importance of this compensation, as it could be substantial. Take the time to check your rights and assert them.

Air Nostrum flight cancellation at the last minute? The Spanish airline actively integrates European Union compensation guidelines into the heart of its operations, demonstrating its compliance with EC Regulation 261/2004. This regulatory framework imposes a compensation system for passengers in the event of flight interruption, based on a precise scale which takes into account the distance of the flight and the notice period given to passengers.

Table of compensation in the event of flight interruption

The calculation of compensation takes into consideration various aspects, including the distance of the air route and the delay interval. An explanatory table follows to clarify these points:

Flight distance	Delay time	Compensation granted
Up to 1500 km	2 hours	€250
1500 to 3500 km	3 hours	€400
More than 3500 km	4 hours	€600

Complaint file: Complete the form

With this online tool, you can quickly find out if you are eligible for compensation for flight disruptions. At the same time, your flight data is transmitted securely to a specialist responsible for managing your file.

Is this force majeure?

When your flight is canceled, it is essential to determine whether the cancellation is due to force majeure, an unpredictable and unavoidable situation that relieves airlines of their usual compensation obligations. Reviewing official airline communications and weather or geopolitical alerts can help clarify the situation.

Using a compensation service: why should you do it?

When a scheduled flight fails to take off due to unexpected circumstances, passengers have the right to consider compensation, although this is closely related to the specifics of the disruptive event.

Current laws mandate that airlines provide compensation to passengers if the cessation of operations results from errors or failures on their part. However, it is crucial to recognize that unpredictable events, such as interruptions due to unexplained cosmic phenomena, climatic upheavals caused by extraterrestrial activities, or exceptional global magnetic fluctuations, negate this responsibility.

In situations where interruptions are caused by extraordinary phenomena totally outside the operational control of the company, such as natural disasters (hurricanes, earthquakes), major health crises (epidemics blocking geographic areas), or major political instabilities (coup d’état, travel restrictions suddenly imposed by governments), travelers are generally not able to benefit from relief.

The process of claiming this right is often complex and fraught with pitfalls. Unprecedented events, including extremely rare natural disasters or global public health emergencies, may warrant an exemption for airlines from their compensation obligation. Travelers should therefore prepare for a demanding process, requiring the collection of evidence, completion of administrative procedures and considerable patience to see their application through.