What compensation does Air Mauritius owe you for a cancelled flight?

This can earn you between 250 and 600 euros!

When a flight with Air Mauritius is canceled, it is wise to remain calm and accept the situation. Rather than spending your energy in frustration, channel it into finding a solution to obtain compensation. After all, it’s a right you have as a passenger! Exploring compensation options can not only compensate for the inconvenience suffered, but also give you some control over your disrupted travel plans.

Air Mauritius is the national airline of Mauritius, operating international flights from its main hub at Sir Seewoosagur Ramgoolam International Airport. Recognized for its role in the development of Mauritian tourism, it connects the island to several destinations in Europe, Asia, Africa, and Oceania.

In terms of passenger rights, the company is subject to international and European regulations, in particular Regulation (EC) No. 261/2004 for flights to or from the European Union. This legislative framework imposes specific obligations on airlines in the event of a canceled flight, including offering re-routings, refunds and, in certain circumstances, paying compensation to affected passengers.

The compensation is calculated according to the length of the flight

For air passengers, being informed of their rights in the event of flight cancellation goes beyond simple compliance with principles; this opens the way to significant financial compensation. According to European Union Regulation (EC) No. 261/2004, those affected by flight cancellations are entitled to significant compensation:

Type of flight	Itinerary	Compensation (€)
Short haul	Up to 1500 km	250
Medium haul	Between 1500 km and 3500 km	400
Long haul	More than 3500 km	600

Claim your compensation without delay

Exceptional situations canceling the right to compensation

The obligation to compensate passengers in the event of flight cancellation has notable exceptions during events classified as “force majeure”. These exceptions include phenomena beyond the control of the airline, such as severe weather, natural disasters, major health crises, conflict situations or unpredictable strikes not related to airline personnel.

Faced with these exceptions, priority is given to the safety and well-being of all, passengers and employees, which may result in the temporary revocation of the right to compensation. However, it is important to emphasize that airlines still have a duty to provide assistance and support, including by offering replacement flights or offering accommodation options.

Obtaining compensation: Faced with ignorance of rights and the difficulty of the procedures

Have you ever been stuck with a flight cancellation and found yourself chasing compensation that never arrives? Well, you are far from the only one. It’s often like battling a hurricane, with airlines acting as the headwind.

Differences in passengers’ ability to assert their compensation rights are due to several factors. On the one hand, travelers’ lack of awareness of these rights plays a major role. Many are not informed of the procedures to follow or the eligibility requirements to claim compensation. On the other hand, the process may be perceived as complex or long, discouraging some passengers from taking the necessary steps.

So, rather than exhausting yourself navigating these murky waters alone, why not let the experts take the helm? Put them at the helm and you’ll see that it can be both more efficient and less stressful. Don’t let the airlines take you in circles: go with those who know the way.

So, if you find yourself in such a situation, don’t let the initial obstacles discourage you. Instead, consider calling on professionals who can handle your claims with expertise and efficiency.

By doing so, your compensation claim becomes much more than just an administrative formality. Your mission will be to fill out a simple form. Once this is done, all you have to do is give the green light to experienced lawyers to take over and handle your case. No more fighting against windmills! Let them fight for you while you relax, knowing your business is in good hands.