Request a flight refund from Air Mauritius

In Europe, Air Mauritius offers flights to several attractive destinations, including Paris, London and Geneva. However, due to unforeseen circumstances, the travel experience can turn into a real nightmare. In extreme circumstances, such as flight cancellation, passengers are faced with the dilemma of choosing between a refund or the option to take an alternative flight.

Air Mauritius has introduced a simplified procedure to make the reimbursement process easier for those who request it. The company strives to optimize this approach, seeking to make it as accessible and efficient as possible, aware of the unforeseen events that passengers may face.

Thanks to this simplification of procedures (fill in this form), travelers wishing to obtain a refund can access a rapid and transparent solution. The Mauritian airline is firmly committed to responsive customer service, guiding passengers through every step of their application process.

Right to compensation: Rejoice in flight disruptions

Have you ever considered that the inconvenience linked to your flight could result in financial compensation? It’s a reality. In the event of a disruption, Air Mauritius is required to pay you compensation of up to 600 euros! This good news has the power to turn your feelings of sadness into a pleasant surprise.

Scale for calculating your compensation

The compensation scale is established according to specific criteria. The compensation granted to travelers is determined according to the distance traveled between the departure and arrival airport, and the delay displayed on the arrival of the replacement flight.

250 euros (3 hours late): For canceled flights whose distance is less than 1500 kilometers

400 euros (3 hours late): Journeys exceeding the distance of 1500 kilometers, but remaining below 3500 kilometers

600 euros (4 hours late): Often involving intercontinental flights (over 3,500km), passengers benefit from more substantial compensation, amounting to 600 euros.

It should be noted that in certain circumstances the loss of access to compensation may be considered in the event of the presence of force majeure which refers to unforeseeable and unavoidable events such as natural disasters, political unrest, or other exceptional situations likely to cause significant disruptions in Air Mauritius’ operations.

In the presence of an extraordinary circumstance, the Mauritian company may be released from certain obligations, in particular the payment of compensation for canceled or delayed flights.

Claiming compensation from Air Mauritius: Possible actions

When a passenger is faced with the need to claim compensation from the Mauritius airline, they can find themselves in a disconcerting situation. In such cases, it is legitimate to ask what options are available for obtaining equitable relief.

The most rational choice in these circumstances is to call upon compensation experts. This approach is particularly advantageous, in particular because it implies that professionals take charge of the entire process, from start to finish, without the passenger having to pay any initial costs.

Air law lawyers are well versed in the intricacies of airline regulations and passenger rights. They have the necessary expertise to accurately assess the amount to which the passenger is entitled in terms of compensation. Additionally, they are skilled in negotiating with the airline to achieve the best possible outcome for the passenger.

Their fees are deducted from the compensation received

In addition to their expertise, the key advantage of using these experts is that their remuneration is based on a percentage of the compensation actually obtained.