Air Malta flight refund request : How does it work?

From time to time, Air Malta faces various potential situations, such as congested traffic, control tower failure, technical problems affecting the aircraft, or even strikes by pilots or cabin crew. (PNC). These multiple reasons can be the cause of the cancellation of flights with this airline. What is certain is that if this operator fails to transport you to your destination in accordance with the terms of the contract, it is required to reimburse the entire cost of your plane ticket.

In Europe, passenger rights go beyond a simple refund. Many travelers are often not informed that they are entitled to financial compensation from their carrier. It is essential to make passengers aware of these little-known rights so that they can fully benefit from the compensation that is legitimately due to them.

Request your ticket refund

You have two contact options:

Phone: +356 21 356 000
Online: Fill out this form 

Estimate your compensation

In the field of passenger rights, the calculation of compensation is of paramount importance, with substantial amounts ranging between 250 euros and 600 euros. These amounts represent significant compensation for the inconvenience suffered by travelers and should under no circumstances be neglected.

Airline consumer rights have evolved to provide increased protection against unforeseen events such as delays, flight cancellations, or other inconveniences during travel. In this context, the costs of financial compensation allocated to passengers can be determined as follows:

250 euros: Mainly applicable for flight delays of less than 1500km. Often for delays between two hours (domestic flight) and three hours (regional/international flight)

400 euros: Generally awarded for longer delays exceeding three hours.

600 euros: Typically reserved for passengers traveling on long distance lines (More than 3500km)

When it comes to air passenger rights, it is important to recognize that established rules can undergo significant adjustments in the presence of extraordinary circumstances. These exceptional situations, such as extreme weather, unforeseen strikes by air traffic controllers or other major events not attributable to the Maltese airline, may influence the rights and compensation granted to travelers.

When extraordinary circumstances arise, transportation companies may be allowed to deviate from standard compensation rules.

How to get your due ?

Claim compensation from Air Malta? The numerous formalities and the need to understand legal intricacies can discourage even the most persistent traveler.

Faced with this complexity, the most effective approach is to entrust this responsibility to legal experts. These subject matter experts are seasoned at navigating the twists and turns of legal procedures and analyzing regulations and contractual terms in depth.

Remuneration in case of victory only

Compensation is directly linked to the results obtained. In other words, they only receive remuneration if the outcome of the process is successful.