Request a refund from Air Greenland: All possible cases

In the frenetic whirlwind of the airport, the announcement of a flight cancellation is always accompanied by a series of contrasting emotions. Disappointment mixes with frustration, leaving passengers uncertain about their carefully crafted travel plans. However, when the inevitable happens, Air Greenland stands out as an airline committed to alleviating the inconvenience of a sticky situation.

When a flight is canceled, financial issues quickly become a major concern for passengers. This is where Air Greenland demonstrates remarkable transparency and commitment. Aware that the cancellation of a flight is synonymous with reimbursement, the company is committed to facilitating the process for its passengers, wishing to recover their money in order to explore new travel opportunities.

From the moment the announcement is made, the staff of the Greenland company mobilizes to guide passengers through the necessary steps to submit their request with the aim of refunding them quickly.

Passenger rights are strengthened

In the complex world of air travel, reimbursement in the event of flight cancellation is unanimously recognized as a fundamental right. However, an equally crucial but often overlooked facet remains in the shadows: compensation. While reimbursement mainly focuses on the direct costs of the plane ticket, compensation aims to compensate for additional inconvenience caused by delays, cancellations, or denied boarding resulting from overbooking. These inconveniences can take the form of unexpected costs such as accommodation, meals, or even lost work days. Unfortunately, a large number of passengers are unaware that they are entitled to this form of compensation.

Lack of awareness of compensation arises in part from the complexity of aviation regulations. Passenger rights vary depending on flight circumstances, and lack of information and awareness. Passengers are not always informed of their rights or the procedures to follow to claim compensation. For their part, some airlines sometimes fail to provide adequate information about these rights, leaving passengers in the dark about the options available to them.

Amount of compensation to be claimed

The evaluation of the compensation granted to passengers is mainly based on the length of the air journey and the length of delay, with the existence of a fixed scale established by the European directive. Standard compensation amounts are generally defined in accordance with the standards set out in European Union Regulation (EC) No 261/2004:

– For flights up to 1,500 kilometers with a delay of at least 3 hours, or in the event of cancellation notified less than 14 days before departure: €250

– For intra-community flights of more than 1,500 kilometers: €400

– For flights over 3,500 kilometers delayed by at least 4 hours: €600

Compensation claim : Why is the intervention of lawyers essential?

Claiming compensation from Air Greenland can be a huge challenge for an ordinary person. Administrative procedures and discussions with the airline can quickly become complex and time-consuming. In this context, it makes sense to entrust all procedures to legal professionals.

Calling on expert lawyers has many benefits. Firstly, it relieves the applicant of administrative and legal responsibilities, thus reducing stress and saving appreciable time.

A claim without financial worries

An additional reason to choose the assistance of experts lies in the fact that their fees are only collected when the plaintiff actually receives his compensation. In other words, the claimant does not incur any upfront costs, thus eliminating any financial risk associated with the claims process.