Air Algérie: Refund request for delayed or canceled flights

Air Algérie travelers benefit from well-defined rights in the event of disruption to their flight or significant delay. According to the rules stated, if the flight is canceled or if it does not take off within five hours of its original departure time, it becomes possible for passengers to cancel their plane tickets and claim a full refund .

When such situations arise, passengers often find themselves in a disarrayed situation at the airport.

Travelers, faced with the uncertainty of their flight departure, may make the decision to abandon their reservation to explore other transportation options or reorganize their itinerary.

Where to submit your refund request ?

To facilitate the cancellation and refund process, Air Algérie provides its customers with several means of contact. Passengers can submit their request via the airline’s website, by telephone to customer service or by going directly to the counters provided for this purpose at the airport.

Claim your rights: More than a refund, deserved compensation

In the field of air travelers’ rights, a dimension often overlooked concerns the possibility of compensation, going beyond simple reimbursement.

Although the opportunity for compensation emerges as a crucial element of passenger rights, it often remains in the shadows, escaping the awareness of many travelers. The complexity of the regulations and the lack of knowledge among passengers contribute to this lack of awareness.

In the event of significant delays, flight cancellations, or similar circumstances (overbooking for example), Air Algérie passengers have the privilege of claiming compensation for the inconvenience endured. However, due to the complexity of the procedures and widespread ignorance, many passengers do not take advantage of this opportunity.

What is the amount owed to Air Algérie passengers ?

So, passengers taking flights delayed or canceled by the Algerian company have the possibility of receiving substantial compensation, varying between 250 and 600 euros, in the event of significant disruptions. The amount of their compensation is assessed based on their journey and the length of the delay recorded on the route:

€250 for short-haul flights (< 1500km)

€400 for medium distance flights (> 1500 km and < 3500 km)

€600 for long-haul (> 3500 km)

To claim compensation from Air Algérie, certain specific conditions must be met. As the airline is not governed by European aviation legislation, passengers are eligible for compensation if their affected flight is scheduled to depart from an airport located in a member country of the European Union. This includes nations such as France, Italy, Portugal, among others.

An additional essential criterion concerns the origin of the disturbance. To be eligible for compensation, the disruption must not result from force majeure including unforeseen and unavoidable events such as extreme weather and climatic phenomena, airline strikes, or other circumstances unrelated to the will of the airline.

Seek expert assistance

Claiming compensation after a flight disruption can be more complex than it first appears. The details and intricacies of procedures can quickly become confusing for travelers. With this in mind, hiring a specialized lawyer proves to be a wise approach.

This legal professional can provide the expertise necessary to navigate through the procedures and maximize the chances of success in the compensation claim.

Claim fees without hesitation: Zero cost in case of failure

The distinctive aspect of this approach is that the passenger does not bear any costs until victory is achieved. This formula aligns interests and focuses on the success of the claim while providing financial protection to passengers.