Flight delayed by Aerolíneas Argentinas: Compensation rights explained

Dealing with travel hassles isn’t easy, especially when you’re stuck at the airport due to a delayed flight. But for those who fly with Aerolíneas Argentinas and find themselves in this situation, all is not lost: there is a chance of receiving compensation.

Arriving at the airport, passengers are filled with excitement at the prospect of boarding their flight with Aerolíneas Argentinas. Their journey to Argentina promises to be an unforgettable adventure, and anticipation can be seen on their faces as they head to the departure lounge. Suddenly, a message rings out throughout the airport, announcing that their flight is delayed.

This situation can happen to anyone, and the passengers present that day are well aware of it. Argentina.

Fortunately, the time lost at the airport is not in vain for passengers, as they have rights that protect them in the event their flight with Aerolíneas Argentinas is delayed. First of all, regarding their wait at the airport, the Argentine company must take care of its passengers by offering them refreshments, appropriate meals depending on the length of the delay, as well as means of communication, such as such as telephone calls or emails.

In addition, in accordance with current legislation, if a certain delay threshold is exceeded, passengers have a high chance of being financially compensated by their carrier.

Calculate your compensation, how much does it amount to?

The amounts of this compensation are determined according to the distance traveled by the plane to arrive at its final destination.

– 250 euros for flights of less than 1,500 km with a delay of more than 3 hours.

– 400 euros for flights between 1,500 km and 3,500 km with a delay of 3 hours

– 600 euros for long-haul flights whose total distance is greater than 3,500 km knowing that the cumulative delay on arrival is greater than 4 hours.

 

Claim your compensation by completing this form

Situations preventing the passenger from benefiting from compensation

When it comes to claiming compensation for a delayed flight, it is important to consider the applicable legislation, especially in the context of airlines not based in the European Union (EU).

Under EU rules, only flights operated by non-EU airlines but departing from the EU are eligible for delay compensation. This means that if your flight with Aerolíneas Argentinas was delayed and started in an EU member country, you have the opportunity to claim this right in accordance with EU regulations. On the other hand, for delayed flights from Argentina or other non-EU countries to the EU, European regulations do not apply.

Other cases which may result in ineligibility for compensation, in addition to common reasons such as non-compliance with flight conditions or irregularities in the reservation, specifically concern cases of force majeure such as bad weather, closures unexpected airport events, major security incidents, sudden flight restrictions or volcanic eruptions. These events, which lie outside the sphere of influence of airlines, often relieve them of the obligation to offer compensation to injured passengers.

Unraveling compensation procedures: How to overcome the complexities?

Customers seeking compensation from Aerolíneas Argentinas may encounter several pitfalls. First, the complexity and variability of claim rules and procedures, depending on the specific context of the flight, represents a notable challenge. Additionally, the need to submit numerous documents to support their claim can be an arduous and time-consuming task.

A frequently encountered problem is also the extended response time from the company, which can result from a high number of requests or internal administrative delays.

In this difficult context, relying on experts in air transport law often proves to be an effective strategy for passengers wishing to obtain compensation from Aerolíneas Argentinas. These specialists provide essential expertise, fully understanding the nuances of the laws and standards governing passenger rights. With their in-depth understanding of airline industry protocols and legislation, they greatly simplify the process of claiming this legitimate right, deciphering the legal terms, processing the necessary documents and negotiating directly with the airline to expedite the process. process. resolution of the dispute.