Aeroflot flight late? Claim your compensation without delay!

Dealing with travel hassles, especially when your flight leaves you with a monstrous delay, is never a cakewalk. But, good news for those who fly with Aeroflot: there are rules that work in your favor. Thanks to a very nice European law, EC 261/2004, you are entitled to a small jackpot. It ranges from 250 to 600 euros, depending on the route and the delay time.

On the big day, passengers went to the airport, ready to board their flight with Aeroflot. They had been planning this adventure for months, and the excitement was palpable in the air. Families were eager to discover new destinations, business travelers were preparing for their important meetings, and lovers were looking forward to a romantic vacation.

However, as they approached the boarding gate, an atmosphere of bewilderment set in. Murmurs spread among the passengers as they discovered their flight had been delayed. The information screens showed revised departure times, and the loudspeaker announcement confirmed the news, mentioning unforeseen technical problems.

This delay situation raises questions among impacted passengers regarding their rights as travelers.

In accordance with current regulations, passengers whose flight is delayed benefit from specific rights to guarantee their comfort and protection. These rights include the transparent communication of information about the situation, the provision of refreshments and meals depending on the length of the delay, and the provision of accommodation if the delay becomes prolonged.

Passenger rights strengthened: Compensation for delayed flights

Because travelers’ time is precious, regulations provide specific rights when the flight delay exceeds the threshold of 3 hours.

The calculation of compensation for delayed flights is based on different criteria, including the length of the journey and the delay time, according to the guidelines of current regulations. Let’s explore how these amounts are determined using these variables:

There are three categories of flights giving entitlement to three amounts of compensation

– Short flights: Less than 1500 km —> 250 Euros

– Average flights: Between 1500 km and 3500 km —> 400 Euros

– Long flights: More than 3500 km —> 600 Euros

 

Let’s go for compensation: Fill out the form

 

Compensation is not always guaranteed

It is essential to understand that compensation for travelers in the event of flight delay is not done systematically. Indeed, exceptional events, often categorized as cases of ‘force majeure’, can release air carriers from their duty to compensate. Among these events, we find severe weather phenomena, strikes external to the airline, as well as security measures imposed by the authorities.

When such unforeseeable circumstances beyond their control arise, even in the face of significantly inconvenient delays or cancellations, air carriers may rely on them to justify non-payment of compensation.

Compensation in sight: Avoiding the traps of requests

Even though they are entitled to compensation for a delay or missed connection, Aeroflot passengers can face several obstacles when trying to claim their rights from their carrier. One of the biggest challenges is the complexity of claims processes, which can be daunting due to administrative and documentation requirements.

Additionally, it is not uncommon for air carriers to delay processing complaints, either by requesting additional information or by failing to respond in a timely manner.

Additionally, airlines may sometimes challenge compensation claims citing extraordinary circumstances, requiring passengers to go through potentially lengthy and complex procedures to prove their eligibility for this right.

The winning solution: Why you need to call on air law experts?

Engaging legal experts specializing in air traveler rights can be a key solution for passengers facing difficulties when claiming compensation. These experts, with specific expertise in aviation legislation, including EU Regulation EC 261/2004, are qualified to effectively manage complex claims.

These experts have the necessary skills to refute airlines’ arguments, particularly when extraordinary circumstances are alleged. Their intervention can also speed up the claims process, as carriers are generally quicker to respond when confronted with knowledgeable professionals.

What makes their intervention even more attractive is that they often intervene at no cost to passengers from the start of the procedure. They only receive their remuneration if the passenger actually obtains their compensation. That is to say, part of the amount received is generally used to cover their fees.